Dec 16, 2015 | Featured |
For any buyer in the supply chain environment, shopping around is no simple matter. Depending on your industry, there may be a limited supplier base servicing your market and not all suppliers will be equipped to meet the specific needs of your organisation. If you...
Oct 28, 2015 | Featured |
I’ll introduce this blog post with two well-known facts about customer service today: 1. Customers in every industry are demanding ever-higher levels of service excellence from suppliers. 2. To achieve customer service excellence, companies must fully understand what...
Sep 16, 2015 | Featured |
My own research and that of other management consultants, continually reveals that a staggeringly low percentage of organisations have any formally documented multi-year supply chain strategy. With that in mind, it would seem that any strategy is better...
Jun 30, 2015 | Featured |
Actually, a clear definition of distribution management is not as easy to come up with as you might think— it’s often a matter of perspective. However, in general terms, distribution management encompasses the activity closest to the customer end of the supply chain....
