eClass 7: Network Design – Case Studies

Last Week So last week we looked at Supply Chain Network design and here is a summary of the key points. A Supply Chain Network is primarily determined by the service needs of our customers and the capabilities of our suppliers. The precise number and location of...

eClass 6: Network Design

Last Week So last week we had a look at Supplier Management. An essential element of managing an effective Supply Chain. And a summary of the key points were. 1. We need a clear and objective strategy or ‘methodology’ for supplier selection. 2. We then need to apply...

eClass 5: Supplier Management

Last Week So last week we had a look at Customer Service. We really needed to ask ourselves these questions: 1. What do our Customers Want? 2. What do our Competitors Offer? 3. What do we ‘Need’ or ‘Want’ to offer? 4. What can we ‘Afford’ to Offer? 5. How will we...

eClass 4: Customer Service

Last Week So last week we had a look at a Strategy case study with that amazing company Zara. And we discovered that: Zara has adopted a Supply Chain strategy that varies from most businesses in their industry, to give them a significant competitive edge in terms of...

eClass 3: Zara’s Supply Chain Strategy

Last Week Ok, so last week I asked you to have a look at your business or a business you know well, or even a business that you admire or that interests you. And I asked you to think about two things: First. What do you think their Supply Chain Strategic Imperatives...